I am having a strange issue with using BT-210 and an OpenCM-904 (as a MINI) when using the MANAGER tool (V. 2.2.3) and the MOTION tool (V. 2.4.11):
1) MANAGER & MOTION can see the COM ports associated with the BT-210 OK, but I always got semaphore timeout, thus could not connect via BT-210 at the end.
2) If I used LN-101, then MANAGER can see the OpenCM-904 fine and I could get its firmware updated as normal.
3) I also used EDBOT software with this BT-210/MINI configuration, and EDBOT has no problem connecting via this particular BT-210 module.
So what do you think is the issue? May be make MANAGER & MOTION wait a little bit longer before giving up on connecting via a BT-210? I am using Windows 10 build 1830.
I'll get back to you as soon as I hear from our engineer.
Thank you for the inquiry and your patience.
It seems like there's a collision between recent Windows update.
Check if you have "Update for Microsoft Windows (KB4100403)" update from Control Panel > Programs and Features > View installed updates.
One of our developers reported that removing this update re-enabled BT-210 connection.
No I do not have that Windows Update on my system.