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POST No. 2406850
BT-210 issue with Windows 10
2018-06-08 12:37:04 roboteer

I seem to have connection issues with BT-210 with Robotis software like TASK, MOTION & MANAGER.  I had tried on Windows 10 Build 1709 and build 1803, same problems on both versions.  Anybody is having the same problems?


Many Thanks

2018-06-08 12:37:04
Chi Thai
2018-06-11 15:02:06 Will Son

Hello,


I've read your previous posting with the same issue.

Have you tried to delete the recent Windows Update?

http://en.robotis.com/service/forum_view.php?bbs_no=2406810&page=1&save_sca=&sca=&save_stx=bt-210&stx=bt-210&sfl=wr_subject||wr_content

Please let us know if you still have the issue after removing the KB4100403 update.

Thank you.

comment
2018-06-13 11:32:52 Chi Thai
I have the most current update KB4284835 with Build 1803. Do you want me to remove that too? I have another PC on Build 1709 and it has the same problem.

However no problem with BT-210 when using ChromeBook or Android Tablets.
2018-06-13 11:32:52
Chi Thai
2018-06-11 15:02:06
Will Son
2018-06-13 11:59:02 Chi Thai

I just uninstall KB4284835 and KB4100403 updates and the same problem is still there.  I am enclosing a screen capture of my current Windows updates.


 

2018-06-13 11:59:02
Chi Thai
2018-06-13 12:08:14 Chi Thai

I even just removed KB2504637 and the same problem is still there.  

2018-06-13 12:08:14
Chi Thai
2018-06-18 13:10:10 Will Son

Hello Professor Chi Thai,


I apologize for the late response.

I'll deliver this issue to software team so that they can review the problem.

Thank you.

2018-06-18 13:10:10
Will Son
2018-06-28 20:55:58 TW-IDM / ID-Miner

Hello Will Son,


Regarding the BT-210 paired but not connecting in Win 10 update 1709 and 1803. I have same problem here and no solution yet. I find something from internet which address this issue.

- Please check: https://community.spiceworks.com/topic/2133038-what-unexpected-results-are-you-seeing-in-windows-10-1803

- look for Torodo messages at May 7 and June 12. 

- May 7: He said "The device remains paired and connected at the Windows level just fine so all looks good in Settings/Control Panel but it won't talk to the application any more."

- June 12: He said "It now appears that prior to 1803 Windows used to expect a response in little endian to a connection request from the Bluetooth chip. However, for some reason in Windows 10 1803 (and all future versions we assume) Microsoft decided that the response needs to be in big endian form."


I hope you can solve this BT-210 issue soon.

2018-06-28 20:55:58
TW-IDM / ID-Miner
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