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BT-210 issue with Windows 10
2018-06-08 12:37:04 roboteer

I seem to have connection issues with BT-210 with Robotis software like TASK, MOTION & MANAGER.  I had tried on Windows 10 Build 1709 and build 1803, same problems on both versions.  Anybody is having the same problems?


Many Thanks

2018-06-08 12:37:04
roboteer
2018-06-11 15:02:06 Will Son

Hello,


I've read your previous posting with the same issue.

Have you tried to delete the recent Windows Update?

http://en.robotis.com/service/forum_view.php?bbs_no=2406810&page=1&save_sca=&sca=&save_stx=bt-210&stx=bt-210&sfl=wr_subject||wr_content

Please let us know if you still have the issue after removing the KB4100403 update.

Thank you.

comment
2018-06-13 11:32:52 Chi Thai
I have the most current update KB4284835 with Build 1803. Do you want me to remove that too? I have another PC on Build 1709 and it has the same problem.

However no problem with BT-210 when using ChromeBook or Android Tablets.
2018-06-13 11:32:52
Chi Thai
2018-06-11 15:02:06
Will Son
2018-06-13 11:59:02 Chi Thai

I just uninstall KB4284835 and KB4100403 updates and the same problem is still there.  I am enclosing a screen capture of my current Windows updates.


 

2018-06-13 11:59:02
Chi Thai
2018-06-13 12:08:14 Chi Thai

I even just removed KB2504637 and the same problem is still there.  

2018-06-13 12:08:14
Chi Thai
2018-06-18 13:10:10 Will Son

Hello Professor Chi Thai,


I apologize for the late response.

I'll deliver this issue to software team so that they can review the problem.

Thank you.

2018-06-18 13:10:10
Will Son
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