BT-210 issue with Windows 10
2018-06-08 12:37:04 roboteer

I seem to have connection issues with BT-210 with Robotis software like TASK, MOTION & MANAGER.  I had tried on Windows 10 Build 1709 and build 1803, same problems on both versions.  Anybody is having the same problems?

Many Thanks

2018-06-08 12:37:04
2018-06-11 15:02:06 Will Son


I've read your previous posting with the same issue.

Have you tried to delete the recent Windows Update?


Please let us know if you still have the issue after removing the KB4100403 update.

Thank you.

2018-06-13 11:32:52 Chi Thai
I have the most current update KB4284835 with Build 1803. Do you want me to remove that too? I have another PC on Build 1709 and it has the same problem.

However no problem with BT-210 when using ChromeBook or Android Tablets.
2018-06-13 11:32:52
Chi Thai
2018-06-11 15:02:06
Will Son
2018-06-13 11:59:02 Chi Thai

I just uninstall KB4284835 and KB4100403 updates and the same problem is still there.  I am enclosing a screen capture of my current Windows updates.


2018-06-13 11:59:02
Chi Thai
2018-06-13 12:08:14 Chi Thai

I even just removed KB2504637 and the same problem is still there.  

2018-06-13 12:08:14
Chi Thai
2018-06-18 13:10:10 Will Son

Hello Professor Chi Thai,

I apologize for the late response.

I'll deliver this issue to software team so that they can review the problem.

Thank you.

2018-06-18 13:10:10
Will Son
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