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The main chip of MX-28AR is so hot
2018-06-13 12:57:24 Allie

Hi Mr. Son,


Please check the vedio. We checked the MX-28AR. The main chip is so hot. What is the reason? and how can we solve it?

2018-06-13 12:57:24
Allie
2018-06-18 09:48:33 Will Son

Hello,


The MCU could be hot when operating.

Please check the Present Temperature(43) of Dynamixel and see the temperature is normal.

Also check if Dynamixel is working properly.

Thank you.

2018-06-18 09:48:33
Will Son
2018-06-19 17:45:40 Allie

Hi Will Son,

Thanks for your reply.


We checked the servo again. The present temperature is  38 , and Dynamixel is not working properly with hot temperature.


Do we need to send it to ROBOTIS for repair? 

2018-06-19 17:45:40
Allie
2018-06-20 12:00:52 Will Son

If Dynamixel is not detected in Firmware recovery process, please request repair service.

Thank you.

2018-06-20 12:00:52
Will Son
2018-06-20 14:52:42 Allie

Hi Mr Will Son,


Why did the chip so hot? What is the reason which damaged to chip? How can we avoid this situation next time when using MX-Dynamxiel?

2018-06-20 14:52:42
Allie
2018-06-21 08:56:01 Will Son

It is difficult to confirm the defect of the product as we do not have any data of the product usage.

There could be many reasons for the malfunction so it is important to follow the instruction written in the manual.

Using proper power supply with stable voltage for the product is important.

2018-06-21 08:56:01
Will Son
2018-06-21 10:27:05 Allie

Hi Mr Will Son, 


Yes, we just use this MX-28AR as the manual and did not do any error operation steps. Now appearing this kind of circumstance, we don't think that is man-made causes. 


We are confused about the malfunction. 

2018-06-21 10:27:05
Allie
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